TERMS OF SERVICE
This document is an electronic record in terms of Information Technology Act, 2000 (“Act”) and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology (Amendment) Act, 2008. This user agreement is generated by a computer system and does not require any physical or digital signatures.
Further, this document is published in accordance with the provisions of Rule 3 (1) of the Information. Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms and conditions for access and/or usage of NSS Security Systems Pvt Ltd (“Website”).
In these terms and conditions of use (“Terms of Use”), the following terms shall have the meaning as ascribed to them below:
“User” refers to you, the person visiting including authorized Registered Customers, Dealer/System Integrator accessing and/or using the Website by means of any communication device.
“NSS Security Systems Pvt Ltd” refers to a Company having its registered office at No.17/1, 2no Cross, Vinayaka Layout, HSR Layout Sector 6, near Aayyee matha temple, Bangalore – 560102(Karnataka),India, which is the owner of all rights in this Website.
All references to “You” and “Your” shall mean the User. All references to “Company”, “We”, “Us” and “Our” shall mean NSS Security Systems Pvt Ltd.
This is a legal and binding agreement between You i.e. the User of the Website and the Company and states the terms that govern Your use of the Website. By accessing this Website, You consent, agree and undertake to abide, be bound by and adhere to the Terms of Use and if You do not agree to these terms of use, You should not access or use the Website and any use thereafter shall be unauthorized.
The use of this website and services offered herewith is provided subject to the following terms and conditions which are referred to as “Terms of Use”. The below mentioned Terms of Use and Privacy Policy is governed and made in accordance with Company’s internal policies framed and approved by the management of the company. It is the sole discretion of the management to alter the internal policies at any time. Any conflict arising out of the Terms of Use shall be governed in accordance with company’s internal policies.
Please go through the following terms and conditions carefully as your use of the website, product and services constitutes acceptance of these terms and conditions and also company’s internal policies which are not stated publically. For any transaction on this website the user is subject to the policies applicable to this website. The company in its sole discretion, reserves the right to modify or revise these terms and conditions at any time by updating this web page. You are bound by any such modification or revision and should visit this page periodically to review the terms. The Users are also bound to acknowledge and agree to the company’s internal policies which are regulated by the management of the company.
The company reserve the right, at any time to suspend, modify or discontinue the sale of this product or services provided along with the product; charge fees against usage of services offered; modify and / or waive any fees charged; and / or offer opportunities to some or all users of the product.
The user of the product agree that neither the company nor any of the company’s affiliates or associates shall be held liable to the user or to any third party for any modification, suspension or discontinuance of the product or services, in whole or in part, or of any service, content, feature or product offered.
CMS MONITORING SERVICE
The company shall connect the product to our monitoring facility (the “Control Monitoring Station”). In case of receiving any emergency signal from the product at the Center, our response team will try to contact the user to ascertain the nature of emergency. The centre in order to avoid any false notification / alarm, may call all emergency number provided in the user’s emergency form by user.
The user understands that the company will not send any personnel from the centre to user’s premises in response to any emergency signal.
User agrees to use the product carefully so as to avoid causing false notification /alarms to the centre. In case of a false alarm any fine or penalty may applicable.
USERS’ DUTIES; PERMITS
The user shall install, set-up and initially test the product in accordance with the company’s written instruction. In case the Centre doesn’t respond to the test signal, the user shall call the customer care and confirm the status of the test. The user shall obtain and maintain in effect all permits or licenses that may be required for the installation and operation of the product. The user will notify the company in writing of any changes in the persons or telephone numbers on the users’ emergency call list.
The user acknowledges and agrees to pay all sales, service, use and local taxes; and any permit fees, telephone charges, return check charges, or late charges, if applicable. The company at any time, retains the right, to modify the services fee to reflect any additional or increased taxes, licenses, permits, fees or charges which may be charged to the company by any utility or governmental agency or private response agency relating to the monitoring service and the user agrees to pay the same in order to receive uninterrupted service.
SUSPENSION OR CANCELLATION OF THIS AGREEMENT
The user understands that the company may stop or suspend monitoring service for any of the following reasons. (a) Severe weather, earthquakes, strikes or other such events beyond the company’s control affect the operation of the Centre or so severely damage the user’s premises that continuing service would be impossible and impractical. (b) The user do not pay the service annual subscription charges due to the company, after having given thirty (30) days’ notice about the discontinuation of service because of non-payment. (c) The company is unable to provide service due to some action or ruling by any governmental authority.
USE OF SERVICES
The users may access and use the services offered for the sole purposes of personal and lawful usage in accordance with our terms. The users acknowledge and agree not to access the Service by any means other than through the interface that is provided by the company for use in accessing the service.
The user shall not, nor allow third parties to (i) resell or charge others for use of Services, Site, product or (ii) duplicate, disassemble, decompile, transfer, exchange or translate our Services, create derivative works of the product or attempt to reverse engineer, alter or modify any part of the same. All rights, title and interest in and related to the Service offered, the product and their components will remain with and belong exclusively to our company.
The user is not allowed to (a) sublicense, resell, rent, lease, transfer, assign or otherwise commercially exploit or make the service available to any third party; (b) use the Service or the product in any manner which might be considered unlawful by the company (including, without limitation, in violation of any data, privacy) or that would interferes with or disrupts the integrity or performance of the Service in whatsoever manner, the product or their components, (c) modify, adapt or hack the Service or the product to, or otherwise attempt to, gain unauthorised access to the Service, the product or their related systems or networks, (d) use of Service in ways which distracts the user and/or prevents users from obeying traffic or safety laws; or (e) use the Service or product to obtain or attempt to access any materials or information through any means not intentionally made available or provided for through the Service or product.
MODIFICATIONS IN PRODUCT AND SERVICES
As the company might be updating and evolving the product, services and user experiences constantly, the company might from time to time, change, modify, discontinue a particular range of product or enhance the features of services (including in relation to whether a service is free of charge or not), without citing any cause, temporarily or permanently with or without any notice to the users.
The users hereby agree that the company shall not be liable to the user or to any third party for any modification, suspension or discontinuance of the website, product or services.
MEMBERSHIP
The user shall create a user account on this website to access and avail the services offered. The users are responsible for maintaining the confidentiality of their account and for all activities taking place under the login / account. The user must notify the company if the user knows or suspect that their account or password has been compromised. The company reserves the right to access the user’s account in order to respond to the requests for technical support.
Any account the user opens on our website is considered personal and users are prohibited from gifting, lending, transferring or otherwise permitting any other person to access or use the account, however the company reserves the right to disable, deactivate or terminate any user’s account, with or without notifying, for whatever reason, including but not limited to your non-adherence.
PAYMENT
In order to order a new product or renew the annual subscription related to the product, user shall make payment via this website or through company’s authorized dealer so that your payment for your purchase and our Services can be processed. The company shall notify the user thirty (30) days prior to the expiry of the one-year time period. In the event the user does not renew their membership with our website, the company may suspend the Services offered to you.
The website might offer the opportunity to access certain additional features, Services, product or any portion on payment of certain extra fee or charge. In such cases, user shall be required to select a payment plan or make a payment and provide us with information regarding your credit card or other payment instrument as may be acceptable. You agree to pay our company the amount that is specified in the payment plan in accordance with the terms of such plan.
SHIPMENTS, DELIVERY AND INSPECTION
Unless agreed otherwise in writing by the company and Buyer, the Company shall send the Product through shipment. Delivery shall occur and title and risk of loss shall pass to Buyer upon company’s placement of the Product with carrier for shipment to Buyer. The company shall use its reasonable commercial efforts to deliver the Product to Buyer by the date set out in Buyer’s purchase order, but time for delivery shall not be of the essence. If Buyer’s order is for multiple Products, such Products may be shipped in lots and each such lot will be paid for separately. No nonconformity or defect in any lot will constitute a breach of Buyer’s entire purchase order, and any lots whose conformity and condition Buyer does not dispute will be paid for in accordance with these terms and conditions, regardless of any dispute concerning other shipments or undelivered Products. Buyer will promptly inspect all Products delivered to it. Any claim against company under the Warranty mentioned below or otherwise for shortages or for damages to or defects in the delivered Products that are observable in a reasonable visual inspection will be deemed waived unless the claim is made to company within 15 days after such delivery. Buyer shall request any proof of delivery within 15 days of delivery.
